Every technical organization has two systems running at the same time: the software stack and the culture stack. One is documented in repos, tickets, incident reports, and architecture diagrams; the other shows up in who speaks up, what gets hidden, how risk is escalated, how decisions are made, and whether teams learn after outages or AI rollouts. This session treats culture as operational infrastructure for IT work. Attendees will learn a simple culture audit for technical teams: what gets rewarded, what gets ignored, where psychological safety breaks, how documentation habits shape trust, and how leadership behavior affects security, accessibility, DevSecOps, incident response, and AI adoption. The takeaway is a practical checklist leaders, managers, and individual contributors can use to make culture visible, repair friction, and build teams that adapt before change turns into crisis.
Sobre Todd Walls: Dr. Todd Walls, DM, MBA, MSW, is a Human Resource, learning and development (L&D), privacy, governance, and workforce systems consultant. A former federal Privacy Officer, he holds the CIPP/G and CIPM and brings cross-functional experience across HR, L&D, organizational development, privacy, compliance training, employee engagement, accessibility, disability inclusion, workforce data, regulated environments, and Air Force information systems/security roles, including Terminal Area Security Officer, Computer Workgroup Manager, and Client Server Administrator.

Todd is a frequent conference and workshop speaker with experience in HR, disability inclusion, privacy law compliance, information security, accessibility, reasonable accommodation, and adult learning. He is a SHRM chapter President-Elect, national keynote presenter, former IAPP CIPP/G Certification Advisory Board member, and published thought leader in HR Executive, HR.com, Training Industry, and IAPP. Show less